Privacy Policy

DropScouts ("we", "us") provides free Pokémon and Palworld trading card restock alerts for Canadian retailers. This policy explains what personal information we collect, why we collect it, and what you can do about it. We follow Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and Canada's Anti-Spam Legislation (CASL).

What we collect

• Information you give us: your first name and email address when you sign up, and a phone number only if you choose to provide one.
• Discord information: if you join our Discord server, your Discord username and ID are visible to us, and any alert preferences or region you select there.
• Usage information: pages visited on this site, links clicked in our emails, and general device and browser information.
• Cookies and similar technologies: see the cookies section below.

Why we collect it

• To send you the Discord invite and get you set up
• To send restock alerts, service updates, and occasional marketing about DropScouts
• To understand which alerts and pages people find useful so we can improve the service
• To prevent abuse of the service

Email marketing and your consent

When you sign up, you give us express consent under CASL to send you commercial electronic messages. Every email we send identifies DropScouts, includes our contact information, and contains a working unsubscribe link. Unsubscribing takes effect immediately and never affects your access to the free Discord alerts.

SMS and text messages

We may offer text message alerts in future. If we do, we will only text you if you have separately and expressly opted in to receive text messages — signing up by email is not consent to be texted. If you do opt in:

• Message frequency varies based on restock activity
• Message and data rates may apply from your carrier
• Reply STOP to any message to opt out, or HELP for assistance
• We do not sell or share your phone number with third parties for their own marketing

Cookies and advertising

This site uses cookies and similar technologies for a few purposes:

• Necessary: to make the site and signup form work.
• Analytics: to understand how people find and use the site so we can improve it.
• Advertising and retargeting: we may use advertising tools and pixels (for example from Meta, Google, TikTok, or similar platforms) that place cookies allowing us to show DropScouts ads to people who have visited this site, and to measure whether those ads work. These providers may combine that information with data they already hold about you under their own privacy policies.

You can block or delete cookies in your browser settings. You can also opt out of personalised advertising through the tools offered by YourAdChoices Canada and through your account settings on the relevant advertising platform. Blocking cookies may stop parts of this site from working properly.

Affiliate links and how we make money

DropScouts is free to use. Some links we share — in alerts, on this site, and in our Discord — are affiliate links, which means we may earn a small commission if you buy something after clicking, at no extra cost to you.

As an Amazon Associate, DropScouts earns from qualifying purchases.

Affiliate relationships never change which restocks we alert on. We alert on what our monitoring actually finds, in the order it finds it.

Who we share information with

We do not sell your personal information. We share it only with service providers who help us run DropScouts, and only so they can provide that service to us:

• GoHighLevel — our CRM and email platform, where contact records and email sending live
• Discord — where the alert community operates, under Discord's own privacy policy
• Hosting, analytics and advertising providers as described above

Some of these providers store or process data outside Canada, including in the United States, where it may be accessible to courts and authorities in that country. We may also disclose information where required by law.

How long we keep it

We keep contact information for as long as you are subscribed, and for a reasonable period afterwards to honour unsubscribe requests and meet record-keeping obligations. You can ask us to delete it sooner.

Your rights

Under PIPEDA you can ask us to tell you what personal information we hold about you, correct it if it's wrong, or delete it. Email [email protected] and we'll respond within 30 days. If you're not satisfied with our response, you can contact the Office of the Privacy Commissioner of Canada.

Security

We use reputable providers and take reasonable measures to protect your information, though no method of transmission or storage is completely secure.

Children

DropScouts is not directed at children under 13, and we don't knowingly collect their personal information. If you believe a child has given us information, email us and we'll delete it.

Changes

If we make significant changes to this policy we'll update the date at the top and, where appropriate, let subscribers know by email.

Contact

DropScouts — [email protected]